1(b). Why etiquette matters, and three examples

Note. READ THIS BEFORE REQUIREMENT 3, NOT AFTER IT. Two of requirement 3's five options are conversations with people who have disabilities, and this is the part of the badge that prepares you for them. The requirement has two halves and the second is where the content is: not only why proper etiquette matters, but HOW IT DIFFERS DEPENDING ON THE SPECIFIC DISABILITY, with three examples. That is the interesting half, because behaviour that is helpful to one person can be unhelpful or patronising to another: speaking to the person rather than to their companion, asking before helping rather than helping, not distracting a service animal, and not leaning on a wheelchair, which is somebody's personal space rather than furniture.