8. The goals of seven different groups, and why they compromise

Note. SEVEN GROUPS, AND THEN THE HARDER HALF. The owners of a business, its stockholders, its customers, its employees, the employees' representatives, the community, and public officials: seven sets of goals, and several of them pull against each other in ways that are not obvious until you write them down. Customers and employees are not natural allies; stockholders and the community are not natural enemies. Then the second half asks why agreements and compromises are made at all, and how they affect each group in achieving its goals. That is the part to prepare, because it is the question the seven-way list exists to set up.